Refund & Cancellation Policy

Cancellation

You may cancel your order for a full refund any time before your report has been generated — usually within the first hour. Email support@astromosaic.in with the email address used for the order.

Refunds after delivery

Because each report is individually generated for your chart, we cannot refund a report that has already been delivered, except in the cases below.

When we always refund

• You were charged more than once for the same order.
• Payment succeeded but no report was delivered and we cannot deliver it.
• The report file is corrupted or unreadable and we cannot supply a working copy.

Incorrect birth details

If you entered wrong birth details, write to us within 7 days and we will regenerate your report once, free of charge, instead of a refund.

How refunds are processed

Approved refunds are returned to the original payment method within 5–7 business days through Razorpay or Cashfree.

Contact

support@astromosaic.in